FAQ & Support Center

Browse verified answers for accounts, billing, loader setup, and troubleshooting.

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My Account

2 answers

You can reset your password by visiting the password reset page . Enter your email address to receive a reset link. The email will also include your username if you have... No. You are not allowed to sell or give away your account. This is stated in our Terms of Service. Doing so will result in your account being banned, suspended or terminated.

Payments

8 answers

To make a purchase, go to our homepage and select your chosen product. Afterwards, scroll down to the buy section and select your desired payment method. We offer alternative payment methods through our resellers . If you can't find your desired payment method, feel free to create a ticket and one of our staff members will assist...

Loader

6 answers

You can log in by using the same username and password that you use for the website. Please note that both username and password are CaSe sensitive . If you've forgotten your... First, ensure that all antiviruses are fully disabled . Ensure that Core Isolation is disabled . Ensure that Game Mode is disabled . You must restart your computer. After...

CS2 External

14 answers

First, ensure that all antiviruses are fully disabled . Ensure that Core Isolation is disabled . Ensure that Game Mode is disabled . You must restart your computer. After... First, you need to download a config from our discord or the config section on the forum. Afterwards, place the config in this folder: AppData\Roaming\distort\cs2\configs You...

CS2 Internal

10 answers

First, ensure that all antiviruses are fully disabled . Ensure that Core Isolation is disabled . Ensure that Game Mode is disabled . You must restart your computer. After... First, you need to download a config from our discord or the config section on the forum. Afterwards, place the config in this folder:...

Partnerships or Reselling

1 answer

If you're interested in working together, please create a support ticket to receive more information and discuss a partnership. All partnerships are reviewed on a case-by-case...